Choosing the right technology is no longer an IT exercise. For hotels, technology decisions directly affect revenue, operations, guest experience, and the ability to scale. A PMS, RMS, Channel Manager, CRS, CRM, BI tools, and integrations form the backbone of how a hotel operates every single day. Yet many hotels underestimate how the investigation process […]
Revenue pressure in hospitality has never been higher. Costs are rising, guest behavior keeps shifting, and technology promises a lot, but doesn’t automatically deliver results.Yet despite all these changes, many hotels are still struggling with the same commercial challenges year after year. In 2026, Revenue Management is no longer about having the right system. It […]
Digital Marketing drives traffic to your hotel, but traffic alone does not create revenue. The real value is unlocked when visitors actually complete the booking. For many hotels, conversion is still the weakest link in the digital chain. In Digital Marketing for hotels, success is often measured by clicks, impressions and website sessions. These metrics […]
AI is no longer just a support tool in hospitality. A new generation of technology is emerging that can actively take decisions, execute actions, and learn from results. These are AI Agents for Hotels and they will change how hotel teams work. For years, hotels have invested in systems designed to support people: PMS, RMS, […]
Digital Marketing has become one of the most important commercial tools for hotels. From brand awareness and visibility to direct bookings and distribution costs, almost every guest journey now starts online. For years, Search Engine Optimisation (SEO) was at the heart of hotel Digital Marketing. Ranking well on Google, selecting the right keywords and driving […]
Meetings & Events represent one of the strongest commercial opportunities in hospitality, yet many hotels still don’t maximise their revenue potential. By adopting a more strategic Sales mindset, hotels can elevate the client experience, increase profitability, and strengthen long-term relationships. Upselling is not about pushing extras, it is about helping event planners make the most […]
Running a hotel today is more complex than ever. Markets shift rapidly, guest expectations are higher, and the pressure to deliver profitable results continues to grow. Many hotels feel the weight of doing everything in-house, even when resources, time, or specialised skills are limited. This article explores why outsourcing has become one of the most […]
Tomorrow’s success depends on today’s technology decisions. Artificial Intelligence is not coming, it is already transforming how hotels operate, market, and make decisions. From dynamic pricing and chatbots to predictive analytics, AI is unlocking new levels of efficiency and personalization. But before hotels can truly benefit from these innovations, they must ask a crucial question: […]
In the ever-evolving world of Digital Marketing, hotels must constantly adapt to how guests search, book, and experience their stays. Once, it was all about climbing the ranks of search engines through Search Engine Optimization (SEO). Today, Geolocation (GEO) strategies have entered the game, reshaping how hotels appear to guests based on where those guests […]
In Revenue Management, we often focus on rates, segments, and distribution. But one of the biggest untapped revenue sources in many hotels is not found in the PMS or channel manager; it is right there, in plain sight: unused or underutilised square meters. Every piece of space within your property: from the lobby corner to […]
