Revenue Management has never been more important, or more misunderstood. In 2026, most hotels are sitting on more data, more systems, and more reports than ever before. Yet many teams still struggle with slow decisions, unclear ownership, and a feeling of being busy without being effective. The problem is rarely a lack of competence. More […]
Loyalty has long been one of the most powerful concepts in travel. Airlines, hotels and travel brands have invested heavily in programmes designed to reward repeat customers with status, recognition and tangible benefits. For many travellers, loyalty is not about luxury; it is about predictability, progress and being recognised over time. But loyalty programmes are […]
Choosing the right technology is no longer an IT exercise. For hotels, technology decisions directly affect revenue, operations, guest experience, and the ability to scale. A PMS, RMS, Channel Manager, CRS, CRM, BI tools, and integrations form the backbone of how a hotel operates every single day. Yet many hotels underestimate how the investigation process […]
